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FAQs

What currency are the prices do I see in the site?
All prices are in Australian Dollars (AUD) as we only ship to Australian Addresses.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. We aim to dispatch your order within 24 hours or the next business day. 

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it is dispatched. Please contact us on orders@supplementessentials.com.au


I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at orders@supplementessentials.com.au as soon as possible.   

How long does shipping take?
Shipping times vary depending on your location in Australia.   We try to send all orders using Australia Post Express Post or Australia Post Parcel Post.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help. Please send us an email to orders@supplementessentials.com.au and we will be happy to assist you in any way we can.